Miami Rental Terms & Conditions

Rates and Fees

Our nightly rates include daily resort fees, wi-fi and landline telephone service for U.S. and Canada, where available. Total rates and fees are based in part on number of occupants (see unit description and pricing). We have no hidden fees. Taxes, registration, resort fees and checkout cleaning fees are all included in the final amount you see.

Sales Taxes

Miami Beach taxes are currently (as of Jan 2023) combined to total 14%. Breakdown: Florida State sales tax (6%), Miami-Dade County sales surtax (1%), Miami-Dade County Convention Center Tax (3%), Miami Beach Resort Occupancy Tax (4%). When you make the booking we collect and remit all these taxes through a tax service company.

Travel Insurance

IMPORTANT: For your protection we recommend purchasing Trip Cancellation Insurance. We strongly suggest you consider insurance to protect your payments and for many other benefits including lost luggage, certain emergency medical expenses and more. This may protect your advanced payments and expenses for your entire trip (including flights, apartment rental, and other non-refundable deposits). See www.horarentals.com/travel-insurance.

Checkout Cleaning Fee

All reservations include a Checkout Cleaning Fee. Checkout cleaning is provided after guest departs in preparation for the next guest's arrival. The fee varies based on size of unit and number of guests. Optional interim cleanings, replacement towels, and other extra services are offered for an additional charge, paid by credit card on file or by Venmo or Zelle. Services provided by the hotel or condominium such as spa, hair salon, valet parking, restaurant, gift shop, bar, beach lounge rentals and water sports are payable directly to those service providers at time of service.

Parking

Rates are subject to change. Currently the Alexander has valet parking as the only option: $35 per weekday and $40 on weekends for standard cars. See the pricing chart posted at valet upon arrival. Commercial or larger vehicles such as vans may not be able to park indoors, but you may be able to arrange with valet parking attendants to park outside. No guarantees, but generally available. The valet parking company is responsible for parking. HORA and the hotel are not responsible for any theft or damage. There is also a municipal parking lot one block north for $1.50 per hour or $15 per day (paid using a mobile app).

Cancellation Policy

Cancellations made more than 30 days from arrival incur a 25% cancellation fee, effectively forfeiting your non-refundable 25% deposit. Cancellations 30 days or less from arrival are non-refundable.

We highly recommend taking out Travel Insurance which may protect expenses laid out for your entire vacation (including flights, rental deposits, lost luggage, etc.). See www.horarentals.com/travel-insurance for coverage details.

Security Deposit

All bookings require a refundable Security Deposit of $250 taken as a hold/authorization on your credit or debit card and processed at the front desk at check-in. The deposit covers damages that may occur during your stay and ensures the return of security access bracelets and pool towel tokens or cards upon checkout. When the front desk receives these items with confirmation that no property damage was reported, the deposit will be released to the same card provided at check-in. Cash is not accepted.

Other than normal wear and tear, guest agrees to be responsible for any loss or damage caused to the property. If found to be in violation of these terms and house rules, guest may be subject to additional charges beyond the Security Deposit, up to the total cost of repairs or remediation. Violations include, but are not limited to: unauthorized guests sleeping in the unit, smoking in or around the unit, leaving the apartment in an excessively messy or unsanitary condition, physical damage to property, missing items, unauthorized pets, or overstaying the agreed checkout time.

Notice

The Alexander is a residential mixed-use condominium containing both vacation rental units and owner-occupied units. Renovations approved by the Alexander Condominium Association may occur in surrounding units. Work is only allowed on non-legal holidays, not on weekends, and only from 9am to 5pm Monday through Friday. We apologize in advance for any inconvenience.

Our property has recently completed a multi-million dollar renovation of the interior and exterior of the building. Both upper and lower pools, Tiki bar, restaurant, and mezzanine pool deck are now open and in full operation. In the rare event that an unexpected emergency maintenance issue occurs before or during your stay, a unit of equal or greater value will be assigned. This is not a common occurrence.

Infant and Toddler Items

Although we provide, on a complimentary basis, pack and plays, high chairs and (with cabana rentals) pool and beach toys, we accept no responsibility or liability as to the use, safety or condition of these items. Due to possible allergens and other safety factors, we do not provide sheets, linens, pillows or blankets for use by infants or toddlers. We recommend that you provide such items yourself.

Check-In and Check-Out

Standard check-in is at 4pm and standard check-out is at 11am. Any other arrangements must be agreed to in writing by email. For guaranteed early check-in or late check-out, additional fees may apply. Courtesy 1-hour early check-in or late check-out is available based solely on whether we have back-to-back reservations. We will only know this 24 hours in advance. Earlier check-ins or later check-outs beyond our 1-hour courtesy policy, if available, incur a $50-$100 hourly charge depending on dates, number of occupants, and size of apartment.

Occupancy

Guest agrees that no more than the total authorized number of guests submitted in the original booking shall be permitted to occupy the unit at any time during the rental term. A penalty of $100 per night per guest will be charged if it is determined that more than the authorized number of guests occupied the unit, and unauthorized guests may be asked to leave the property.

Non-Smoking

All properties in all locations are non-smoking and non-vaping. Smoking is only permitted in designated areas outside the building. Smoking in an apartment or on a balcony can result in a fine of $250-$500 charged against your credit or debit card, or withheld from the Security Deposit to cover deodorizing and cleaning. Building security is permitted by law to evict offenders.

Noise Ordinance

Miami Beach and our properties maintain a noise ordinance for disturbances in multi-dwelling buildings. No excess noise on weekdays before 9am and after 10pm, and on weekends (Saturday, Sunday, and holidays) before 10am and after 11pm. Building security or the police have the authority to escort you from the premises if you violate this rule.

No Pets

Only certified service pets, disclosed in advance at time of reservation, are permitted with prior approval. Service pets must be carried or leashed at all times on the property. A $250 charge is required for deep cleaning for any pets. Failure to disclose will result in a $250 penalty charge in addition to the $250 deep cleaning charge.

Excess Debris

Additional fees will be applied to the credit card on file for excess cleaning if the apartment is left littered with debris or trash. Please leave the apartment in a reasonably clean condition. We recommend interim cleanings for stays of 4 nights or more. Reservations longer than 7 nights require interim cleanings at least once weekly.

Trash Removal

As a courtesy, trash may be removed daily by our cleaning staff. Our staff, both housekeeping and maintenance, are permitted to access apartments at any time during regular hours. They are instructed to knock and wait for a response. If no response is heard, they will enter using their own code. If service is not wanted, you must place the Do Not Disturb sign on the outside of the door. You are then responsible for emptying trash daily in the trash room located next to the elevators on each floor. Do not leave trash in hallways.

Towels

The Alexander provides complimentary towels at the pool when you provide your room number. Never bring towels or blankets from the apartment to the pool or beach. Pool towels must be returned to the pool attendant before sundown each day or your card will be charged $15 per towel for replacement. Do not use washcloths, hand towels or bath towels for cleaning, makeup removal, or other uses that will permanently stain or damage them. Additional bath towels are available at a cost of $25 plus tax for 6 sets (each set contains a bath towel, hand towel and washcloth).

Wi-Fi, Cable TV and Telephone

All units have wi-fi (VOIP phone service available in most units) included free of charge. We are not responsible if any of these services are interrupted or for upload or download speed, but will try our best to have any technical issues repaired as soon as possible.

Condition and Use of the Property

Please do not dispose of paper towels, facial tissues, or sanitary napkins in toilets as this can cause backups. The property is provided in as-is condition for transient rental purposes. Owner or rental agent shall use best efforts to ensure the operation of all amenities including elevator access, internet, cable TV, swimming pools or hot tubs, and central air conditioning. Rental agent shall not be held responsible for inconvenience caused by construction or noise occurring in or around the building, but will make every effort to correct reported issues as quickly as possible.

Guest shall use the property for lawful residential purposes only and in a careful manner to prevent any damage or loss. Guest and any additional guests shall refrain from loud noise and shall not disturb, annoy, endanger, or inconvenience neighbors, nor use the property for any immoral, offensive or unlawful purposes. Guest acknowledges that use of amenities such as fitness center, hot tubs, pools, spas, and balconies may be potentially dangerous, particularly with regard to children, and such use is at the guest's own risk.

Default and Holdover

If guest(s) fail to comply with the conditions and obligations of these terms, guest shall surrender the property, remove all personal property, and leave the property in good order and free of damage. No refund of any portion of the total rent payment shall be made. Guests who do not check out on time may have their possessions bagged and stored without liability to owner, rental agent, or HORA MANAGEMENT PROGRAM, LLC.

Entry and Inspection

Rental agent, owner, or owner's representatives including housekeeping and maintenance reserve the right to enter the property at reasonable times, with or without advance notice, for the purposes of an emergency, maintenance issue, cleaning, inspecting, showing of property, trash removal, or retrieval of supplies. Our housekeeping staff collects garbage and inspects apartments daily. Rental agent or its representatives will always knock before entering. If rental agent, building management, owner, or owner's representative has a reasonable belief that there is imminent danger to any person or property, they may enter the property at any time without advance notice.