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Checkout Procedures

Before You Leave

  • Collect all personal belongings, including phones, iPad and laptop chargers. Check under beds.
  • Remove any items from the safe and leave it open.
  • Return all TV remote controls to their respective TVs.
  • Return all key bracelets and towel tokens to the front desk.

Rooms and Common Areas

  • Pile all dirty towels in the bathroom.
  • Leave sheets and linens on beds.
  • Make sure all windows are closed and the balcony door is shut. Lower shades halfway if possible.
  • Close all lights.
  • Do not turn off air conditioning; it should remain on at 72 degrees or lower.

Kitchen and Trash

  • Place all used kitchen utensils in the kitchen sink.
  • Throw away any open perishable foods and seal them in a garbage bag. Do not leave any open foods exposed unless stored in the refrigerator.
  • Place all trash in the garbage and discard it in the garbage chute by the elevator service room.

Final Steps

  • Email us to confirm you have checked out at info@horarentals.com.
  • To reach valet or bellhop service, call 305.865.6500 ext. 2992.

Thank you for being respectful guests. We hope you enjoyed your stay and will leave a 5-star review to help us maintain our SUPERHOST status.

Safe travels, and come back soon!

HORA MANAGEMENT TEAM
Mark, Evan, and Leslie